Terms of Use

These Terms describe your rights and obligations while using Aissence AI's website, software, and services.

Last updated: April 1, 2024

1. Acceptance of Terms

These Terms of Use ("Terms") describe your rights and obligations while using the Aissence AI website, software, services, and other offerings (collectively, "Services"). These Terms, together with our Privacy Policy, constitute an agreement between you (the "user") and Aissence AI Inc. ("we," "us," "our"). By accessing or using our Services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you may not access or use our Services. We may revise these Terms at any time at our sole discretion. Revised terms take effect when posted on this page. Your continued use of the Services after any changes constitutes acceptance of the updated Terms.

2. Privacy

How we collect, use, and disclose information "” including personal information "” that you provide through the Services is described in our Privacy Policy. Please review the Privacy Policy to understand our practices.

3. User Account Registration

You do not need to create an account to access all features of the Services; however, certain features may be restricted to registered users. If you register, you agree to provide accurate, current, and complete information and to keep it up to date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of or security breach affecting your account.

By creating an account, you consent to receive service-related electronic communications from us. Electronic communications satisfy any legal requirement that notices be in writing. You may opt out of promotional emails at any time by following the unsubscribe instructions provided in those messages.

4. Use of Services

You agree to use the Services only for lawful purposes and in compliance with these Terms. You must not:

  • Violate any applicable law or regulation, including data export laws.
  • Systematically download or store Service content to build unauthorized databases.
  • Remove or alter any content or attempt to bypass the Service's security mechanisms.
  • Create links to the Services from other websites without our prior written consent.
  • Use automated tools (bots, scrapers, spiders) to retrieve or index Service content.
  • Distribute copyrighted material or proprietary information without prior written authorization from the rights holder.
  • Interfere with or disrupt the Services or connected servers and networks.
  • Reverse engineer, decompile, copy, sublicense, or otherwise disassemble any part of the Services or associated software.

5. Suspension and Termination of Access

We may, at our sole discretion, suspend, restrict, or terminate your access to the Services if:

  • We are required to do so by a valid legal order or government authority.
  • We reasonably suspect prohibited use as described in Section 4.
  • Your use is subject to pending litigation, investigation, or heightened regulatory risk.
  • A service partner is unable to support your use.
  • You attempt to circumvent our controls or safeguards.
  • You breach these Terms.

Where legally permitted, we will notify you of any action taken. You acknowledge that certain enforcement decisions may be based on confidential risk-management criteria that we are under no obligation to disclose.

6. Intellectual Property

All content on the Services "” including text, graphics, design, layout, software, photographs, images, video, sound, trademarks, and logos "” is owned by Aissence AI or its licensors and is protected by copyright, trademark, and other applicable laws. Nothing in these Terms transfers any intellectual property rights to you, and you do not acquire any ownership rights by using or downloading the Services.

These Terms grant you a limited, non-exclusive right to use the Services for their intended purpose. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, store, transmit, or otherwise exploit any Service content without our written permission. Specifically, you may not:

  • Modify or copy any content from the Services.
  • Use illustrations, photographs, video, or audio separately from their accompanying text.
  • Remove any copyright, trademark, or proprietary rights notices from Service materials.
  • Upload content that infringes the intellectual property rights of others.

Any material you submit to us "” through the Services, email, or other means "” may be used by us for any lawful purpose. By submitting material, you irrevocably transfer and assign to Aissence AI all copyrights and other rights in that material and waive any related claims. We are free to use any ideas, concepts, techniques, or know-how in your submissions without any obligation to you. This paragraph does not apply to your personal information, which is governed by our Privacy Policy.

7. Subscriptions

Your subscription continues and renews automatically until you cancel it. To use the Services, you must have internet access, compatible meeting software, and a valid payment method on file. You must cancel before the end of a billing cycle to avoid being charged for the next cycle.

All subscription fees are non-refundable. Once a subscription fee has been charged, no refund will be provided regardless of the reason for cancellation or termination. By subscribing, you acknowledge and agree to this no-refund policy.

We may modify subscription plans and pricing from time to time. We will give you at least 30 days' notice before any price change takes effect. If you do not accept a price change, you may cancel your subscription before the change becomes effective.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Aissence AI will not be liable for any indirect, incidental, special, consequential, or punitive damages "” including but not limited to loss of profits, data, business interruption, or personal injury "” arising out of or related to these Terms, your use of or inability to use the Services, or any content or information accessed through the Services, even if we have been advised of the possibility of such damages.

9. Indemnity

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Aissence AI and its past and present employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, subsidiaries, affiliates, agents, successors, and assigns (collectively, "Aissence AI Parties") from and against all claims, damages, awards, losses, and liabilities arising from:

  • Your use or misuse of the Services.
  • Your violation of these Terms.
  • Your violation of any third-party rights.

You agree to promptly notify us of any claims and to cooperate fully in their defense. Aissence AI Parties retain the right to control the defense or settlement of any third-party claim.

10. Early Stage Service

Our Services are in active development. They may experience stability issues or intermittent downtime. We are continuously working to improve reliability, but we cannot guarantee uninterrupted access. The Services and all content are provided on an "as is," "with all faults," and "as available" basis. To the maximum extent permitted by law, we make no representations or warranties "” express, implied, or statutory "” including warranties of merchantability, fitness for a particular purpose, accuracy, timeliness, completeness, security, or error-free access.

11. Dispute Resolution

a. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, USA. You consent to the personal jurisdiction of the federal and state courts in Delaware for any actions in which we seek injunctive or other equitable relief.

b. Notice of Dispute

Before initiating any legal proceedings, you must first contact us by email at support@aissence.ai describing the nature of the dispute and providing all relevant documentation. If we choose to engage, both parties agree to use commercially reasonable efforts to resolve the dispute within 60 days. Any dispute not resolved by binding written settlement within that period will proceed under the provisions below.

c. Mandatory Binding Arbitration

All disputes arising out of or related to these Terms shall be resolved by confidential, binding arbitration seated in the State of Delaware, conducted by a single arbitrator under the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator's decision is final and binding. Judgment on the award may be entered in any court of competent jurisdiction. Once a party elects arbitration, no party may pursue the dispute in any court except to obtain injunctive relief to enforce this provision.

d. Waiver of Jury Trial

By agreeing to these Terms, both parties waive the right to a jury trial for any dispute covered by these Terms. You acknowledge that arbitration may have higher costs, more limited discovery, and limited appellate review compared to court proceedings.

e. Confidentiality of Arbitration

Except as required by law or to enforce rights under these Terms, both parties agree to keep the existence and content of any arbitration proceedings "” including all submissions, correspondence, and evidence "” strictly confidential. This obligation survives the end of any arbitration.

f. Court Enforcement

To the extent a court must weigh in on the enforceability of Section 11 or enforce an arbitral judgment, you irrevocably submit to the jurisdiction of the courts of the State of Delaware, waive any objection to venue or jurisdiction in those courts, and agree not to claim that any such court is an inconvenient forum.

g. No Class Actions

All disputes must be brought in your individual capacity only "” not as part of a class action or representative proceeding. You expressly waive any right to bring or participate in a class action or seek class-wide relief. If a court or arbitrator determines that this class-action waiver is unenforceable with respect to a particular dispute, the arbitration provision will not apply to that dispute, and it will be resolved exclusively in the courts of the State of Delaware.

12. External Links

The Services may contain links to third-party websites and applications ("Linked Websites"). These Linked Websites are not under our control and we are not responsible for their content, availability, terms, or privacy practices. We provide these links as a convenience only and do not endorse, monitor, or warrant any Linked Website or its products and services. You use all linked resources at your own risk.

13. Assignment

These Terms and the rights and licenses granted under them may not be transferred or assigned by you. We may assign them without restriction. Any attempted assignment by you in violation of this section will be null and void.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you enter into with us in connection with the Services, constitute the entire agreement between you and Aissence AI regarding your use of the Services.

16. Waivers

A waiver of any provision of these Terms on one occasion does not constitute a waiver of that provision on any other occasion, nor a waiver of any other provision. Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

17. Contact Information

If you have any questions about these Terms, please contact us: